Terms & Conditions

Legal Disclaimer

At Alpha Grafix, we value transparency and fairness. Our Terms and Conditions document defines the legal relationship between us and our customers. It is a legally binding agreement that sets out your rights and obligations while using our website. However, please note that the information provided in this document is for general guidance purposes only and should not be considered legal advice. We strongly advise seeking professional legal advice before using our services.

What Are Terms and Conditions?

Terms and Conditions are a legal agreement between you, the customer, and Alpha Grafix, the website owner. They outline the rules and regulations that govern your use of our website, including but not limited to, payment methods, warranties, intellectual property, and account suspension or cancellation. As a local business, we strive to provide you with a personalized and satisfactory experience. Therefore, our T&C document is tailored to meet the specific requirements of our business and our customers.

What Should Be Included in a T&C Document?

A T&C document should be comprehensive and cover all the necessary topics that are relevant to your business. At Alpha Grafix, we have included the following in our T&C document: our services, payment and refund policy, delivery policy, intellectual property rights, limitations of liability, and dispute resolution. For more information, please refer to our detailed Terms and Conditions document.

Changes to our Terms & Conditions?

You can view the most current and up to date version on this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or service following any changes of these Terms & Conditions construes acceptance of these changes.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with these terms shale subject to the exclusion jurisdiction of the UK courts.

Payment Details

When should things be paid for?

All payments are to be made at least a week prior to any work being carried out, this is on specific items only, all other items will need to be paid for on order completion.

Ordering

By placing an order through our site www.alphagrafix.co.uk, you warrant that you are at least 18 years of age and are legally capable of entering into a binding contracts. When you purchase items for sale on our site, you will have an opportunity to check and correct any input errors in your order up until the point at which you checkout.

All orders placed by you and purchases of goods by you from us, are subject to acceptance by us. We may choose not to accept your order or purchase for any reason and will not be liable to you to to anyone else in those circumstances. Where we accept your order, we have a legal duty to supply that in conformity with these terms and conditions.

Personal Information

Your submission of personal information through our website and in store is governed by our Privacy Policy.

Online Store Terms

By agreeing to these Terms of service, you represent that you are at least the age of majority your state or province of residence

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in our service that contains typographical errors, inaccuracies or omissions that may relate to product description, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies and omissions, and to change or update information or cancel orders if any information in our service, website or any related website, is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in our service or on any relating website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in our service or on any relating website, should be taken to indicate that all information in our service or on any relating website has been modified or updated.

Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

As most of our products are personalised and therefore unable to be returned. Any non-personalised/ customised items, we do offer a 14 day return policy, if you would like to return your item(s), they must have still have the original tags on and returned in the original product packaging. Any returned product must have no visible signs of wear or use.

How to return your product

Please contact us for more details on returning your product(s), any shipping fees are paid for by the customer.